Privacy Policy
Privacy Policy
Last Updated: MAY 2025
This Privacy Policy explains how The Dartford Larder collects, uses, and protects your personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and ensuring your data is handled responsibly and in line with UK data protection laws.
​
Who We Are
The Dartford Larder is a community initiative based in Dartford, Kent. We provide affordable groceries, cooking classes, support services, and community-based help for individuals and families facing financial hardship.
If you have any questions about this policy or how we handle your data, please contact us at:
Email: info@dartfordlarder.co.uk
What Information We Collect
We may collect and process the following personal data when you:
​
-
Fill out forms on our website (e.g., contact forms, membership interest, or sign-ups)
-
Contact us via email, phone, or in person
-
Register as a Dartford Larder member
-
Participate in one of our events, classes, or workshops
-
Request help or support from our services
​
This may include:
​
-
Your name
-
Email address
-
Phone number
-
Postal address
-
Bank account information (for membership payments)
-
Information relevant to the support services you request
We do not knowingly collect personal information from children under the age of 13.
​
How We Use Your Information
We use your information to:
​
-
Process membership and service sign-ups
-
Communicate with you about classes, appointments, or updates
-
Provide support services such as budgeting, cooking courses, or Citizens Advice referrals
-
Keep internal records
-
Improve our services and website experience
We will only use your personal data when the law allows us to, and for purposes you would reasonably expect.
Data Sharing
We will never sell your personal information.
We may share your data with trusted third parties who support our services — such as Citizens Advice, Barclays (for banking help), or food distributors — but only when necessary and with your consent.
All third parties are required to respect the security of your data and comply with data protection laws.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent.
​
How We Protect Your Data
We are committed to keeping your information secure. We have appropriate physical, electronic, and managerial procedures in place to safeguard and secure any data we collect online or offline.
Your Rights
Under UK GDPR, you have the right to:
-
Access the personal data we hold about you
-
Correct inaccurate or outdated information
-
Request that we delete your personal information
-
Object to or restrict how we use your data
-
Withdraw your consent at any time (where applicable)
To exercise any of your rights, please contact us using the details above.
​
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back periodically to stay informed.
​
Contact Us
If you have any questions, concerns, or complaints about how we handle your data, please don’t hesitate to contact us.
If you are not satisfied with our response, you can also lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.